Terms of Service

By accessing and placing an order with Paws2Q, you confirm that you are in agreement with and bound by the terms and conditions outlined below. These terms apply to all users of this website.

1. General Terms


We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect immediately upon posting on this page. Your continued use of the website after any changes constitutes your acceptance of the new terms.

2. Eligibility


You must be at least 18 years of age to make a purchase on this website, or have the consent and supervision of a parent or guardian.

3. Product Information


We strive to provide accurate descriptions and images of all products. However, slight variations in color, size, or appearance may occur due to lighting, screen display settings, or manufacturing processes. All pet apparel sizes are approximate; please refer to our size guide for details before purchasing.

4. Orders and Payment


  • All orders are subject to product availability and confirmation of payment.
  • We reserve the right to cancel or refuse orders at our discretion, including cases of suspected fraud, incorrect pricing, or out-of-stock items.
  • Prices are listed in the currency shown at checkout and are subject to change without notice.
  • Payment must be completed at the time of order placement using one of the accepted payment methods on our site.

5. Shipping and Delivery


Shipping estimates are provided as a guide only and are not guaranteed. Delays may occur due to customs procedures, public holidays, weather, or courier issues. We are not liable for any loss or damage resulting from late delivery.

6. Returns and Refunds


All returns are subject to our Return Policy, which is available on our website. Items must be unused, in original condition, and returned within the specified timeframe to be eligible for a refund or exchange.

7. Intellectual Property


All content on this website, including text, images, logos, and designs, is the property of Paws2Q and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability


Paws2Q shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to loss of profits or personal injury. Our total liability to you shall not exceed the total amount paid for your order.

9. Governing Law


These terms shall be governed by and construed in accordance with the laws of Singapore and Malaysia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in these countries.

10. Contact


If you have any questions about these Terms of Service, please contact us at info@paws2q.com.